Credit Controller

Reports to: Senior Credit Controller

Location: Hybrid - Penryn and or Newmarket, 2-days on-site, 2-days WFH

Hours: 32 hours across a 4-day week - 8:30 am - 5 pm

Salary: £24,000 - £25,000, pro rata

Working pattern: Permanent contract with an 11-month working pattern, excluding August

Product: Group Hire - Wonde, Evouchers & Secure Schools

Who we are and what is important to us:

Beyond unifies three technology-driven brands, Wonde, Evouchers and Secure Schools.

Each brand shares a vision to reduce the friction of adapting technology, to help customers navigate an often overwhelming area and provide powerful solutions that make their everyday life easier.

The three brands run independently with the autonomy to continue to prosper although as part of the Beyond team, you’ll join a wider, supportive environment where you’ll be able to pull on the expertise and capabilities of the group.

We do not limit ourselves to standing still. We look ahead and strive to disrupt the sector we operate in. We believe technology should not be complicated or overwhelming. It should do what it says - quickly, safely and efficiently.

Job snapshot:

As Credit Controller, you’ll be responsible for ensuring the timely payment of invoices within the agreed payment terms and credit limits.

You'll have a variation of responsibilities covering all areas of credit control and will enjoy communicating with a diverse range of customers from within the education sector.

What you’ll be doing:

• Proactively work through the debtors to ensure all overdue debts are collected in a timely manner.
• Build effective relationships to support collection, adapting collection style to support a diverse pool of customers.
• Pursue collections through multiple communication channels, such as email, telephone, video calls, and ticketing systems.
• Review monthly overdue accounts and act accordingly.
• Maintain an accurate collection diary.
• Escalate and track the progress of queries raised within finance and wider departments.
• Monitor and review failed direct debits and pursue alternative payments.
• Where appropriate and needed escalate concerns to the finance manager.