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Associate Communications Advisor

Wonde

Wonde

Marketing & Communications
Newmarket CB8, UK
Posted on Thursday, May 16, 2024

Associate Communications Advisor

Reports to: Head of Integrations

Location: Hybrid - Newmarket (2-days on-site 2-days wfh)

Hours: 8:30am - 5:00pm with 30 minutes for lunch

Salary: £22,000 - £24,000 based on a 32-hour week

Product: Wonde - https://www.wonde.com/

Who we are and what is important to us:

Beyond unifies three technology-driven brands, Wonde, Evouchers and Secure Schools.

Each brand shares a vision to reduce the friction of adapting technology, to help customers navigate an often overwhelming area and provide powerful solutions that make their everyday life easier.

The three brands run independently with the autonomy to continue to prosper although as part of the Beyond team, you’ll join a wider, supportive environment where you’ll be able to pull on the expertise and capabilities of the group.

We do not limit ourselves to standing still. We look ahead and strive to disrupt the sector we operate in. We believe technology should not be complicated or overwhelming. It should do what it says - quickly, safely and efficiently.

Who Wonde is:

Wonde revolutionises the educational landscape by providing an advanced cloud-based data management solution tailored for over 29,000 schools worldwide. Through cutting-edge technology, we empower educational institutions to streamline and optimise the way they handle and distribute their data to third-party applications.

By leveraging Wonde's innovative platform, schools can efficiently manage vast volumes of information critical for administrative tasks, academic planning, and student support services. This streamlined approach allows schools to prioritise student learning with ease.

Job snapshot:

As associate communications advisor, you will join the team who is the face of Wonde. You’ll be the go to person for communication and engagement with schools in regards to their integration with our API.

You’ll support the schools via a variety of communication channels and will be someone who enjoys supporting others.

What you’ll be doing:

  • Act as the first point of contact for any integrations queries and strive towards first contact resolution, championing best practices
  • Collaborate and partner with the schools to arrange appointments for the technical support team
  • Nurture existing relationships to ensure stakeholders are fully supported and maximising their partnership with Wonde
  • Maintain an innovative mindset by always looking to streamline processes and improve how things get done
  • Support stakeholders via phone, video calls and email
  • Support the division and wider integrations team in a range of administrative duties
  • Provide advice and guidance to colleagues within Wonde to support wider business objectives in areas of expertise
  • Collaborate with wider teams to further define and expand the scope of existing opportunities