We’re Kanopi. Welcome.

Kanopi is a data-driven insurtech that pushes the boundaries of how insurance is delivered. Some of the world’s largest insurers come to us for reliable, flexible technology to create cover that protects and adapts to customers’ changing needs.

Do you want to join a team that makes a meaningful impact on the world? Do you have a passion for bridging the gap between customer needs and technical capabilities? If so, you might be the right person to join our journey.

We are looking for an experienced Solutions Engineer to join our team. Please note that our roles are remote-first but based in Australia, and we are not currently hiring anyone based overseas.

The role

We’re a startup with boundless opportunities ahead of us, and it’s up to us to execute. We’re seeking a Solutions Engineer who is deeply skilled in solution architecture, a great problem solver, and enthusiastic about driving growth and culture within the company.

As a Solutions Engineer at Kanopi, you’ll act as the technical backbone, translating customer requirements into scalable and secure solutions. You’ll work closely with our engineering team, supporting both pre-sales and post-sales activities to ensure customer satisfaction. Reporting to the Head of Engineering, this role gives the opportunity to have a significant impact on our technical strategy and execution.

The tech

Our technology stack is modern and inherently exciting. To thrive in this role, you'll need to be proficient with:

• React/Typescript in the frontend

• Python/Django in the backend

• GraphQL for our APIs

• Automated testing, CI/CD pipelines

• AWS (serverless architecture)

Experience in Agile environments is essential, and familiarity with Test-Driven Development processes is highly valued. Bonus points if you have experience in API integrations and insurtech.

What you get to do every day

• Design, propose, and implement scalable solutions that meet customer needs and align with Kanopi’s product offerings.

• Work closely with clients and internal teams to translate technical specifications into reality.

• Provide hands-on technical support during solution deployment and resolve any issues swiftly to minimize disruption.

• Assist the sales team with technical expertise during pre-sales activities.

• Lead by example, contributing to best practices in solution design and implementation.

• Mentor junior team members and help foster a culture of technical excellence.

What you will bring to the role

• 4+ years of experience in a Solutions Engineer or similar role, ideally within SaaS or insurtech.

• A proven track record of delivering technical solutions that meet customer requirements.

• Strong client-facing experience with the ability to communicate complex technical concepts to diverse audiences.

• Proficiency in solution architecture principles, including scalability, maintainability, and security.

• A proactive, customer-centric mindset with a passion for solving real-world problems.

• Excellent communication skills and a collaborative team spirit.

Don’t stop reading yet

If you’re excited about this role but aren’t sure if you tick all our boxes, please send in your application anyway. We know from research that women and other people from underrepresented, minority, or marginalised backgrounds often only apply if they think they meet all the criteria, but please don’t let that stop you from applying. We’d really love to hear from you and to see what unique skills and experience you’d bring to the role, even if it is not everything we have listed above.

Benefits

Things you might want to know about us:

• We offer a warm and collaborative work culture with big time vision. Our aim is to create an environment in which everyone is included in decisions and opportunities, regardless of your role, age, or how long you've been with the company. Everyone's opinion is welcome, and we're firm believers in discussions and radical candor.

• Equity package as a valued member of the company.

• We trust our people. This means we focus on outcomes and provide a truly flexible workplace. So if you need some time to go to the gym during quiet times, want to break up your day to look after your kids, or feel like going for a walk around that 3pm slump, it’s all fine. We have team members around the globe, so you may need to attend an early morning or early evening meeting occasionally.

• You will work alongside an experienced team who will challenge you everyday (and expect you to challenge them back).

• We’re big fans of learning new things, which is why we give you the support and professional development to help you achieve your career goals, learn and grow. We offer time and support to take courses, read books, or attend events, and we have a career development framework in place.

• We’re a remote-first team, so say goodbye to that commute. Our Melbourne-based team does like to get together occasionally, which we do at our office right in Melbourne CBD. And it’s fully equipped with an indoor golf simulator, arcade machine, ping pong table, and more!

To view the position description, please click here.