About Auror

At Auror, we’re empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand 11 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK.

Auror is connecting people and intelligence to reduce crime. We’re using technology for good.

In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team.

Quality Engineering at Auror

Our Quality Engineering team’s mission is to foster a habit of understanding the value and the risk of changes in the product. We ensure everyone is aware of what the Quality of a product is and equip our teams to deliver software at scale with quality and velocity.

The product team ships code to production on average at least 10-15 times a day prioritising small release and short feedback cycles. At Auror, we believe that everyone across the business is responsible for quality and Quality Assurance Engineers are our quality experts. We don’t see our quality experts as someone who just catches bugs and carries out manual testing, they look for ways to discuss risk and testability early in partnership with the team, get involved from the start to the end of a project: from design and research, to monitoring usage and abnormalities in the production environment.

The Role

As a Senior Quality Assurance Engineer, you’ll be one of our quality experts responsible for working within or closely with a cross-functional team to:

• Advocate and collaborate on building quality into the product development lifecycle
• Deliver a high level of quality in our products in a fast and efficient way
• Refine and mature quality engineering practices

Practically, this will involve:

• Leveraging your solid understanding of designs and technology choices to successfully advocate for appropriate quality consideration during the software design phase.
• Designing effective quality approach and test strategies.
• Educating and coaching others to consider and mitigate risks or to increase confidence by creating appropriate tests.
• Engaging with relevant partners to remain in alignment on the needs of our customers and overall business goals and using this information to guide how/when/where quality practices are deployed.
• Effectively communicating product issues or surfacing risks that might impact progress or projects owned by other teams
• Delivering risk-driven quality management solutions that are informed by quality metrics you gather and share with your team.

• Effectively debug problems, analysing the root cause and understanding how to prevent them.

• Advocating for automation scripts and tools that will support both efficiency and productivity.
• Actively contributing and taking ownership to drive the success of product and quality engineering goals.

This role reports to Francis Ho, Director of Engineering

I’ve spent my entire career in various product-based software companies. For me there is something magical about using technology to transform an industry, boost efficiency, and make a real impact on how people work. At the core of this transformation are smart, capable individuals who create products that people love. My job is to clear the path for them, creating a space where they can focus, take pride in their work, have fun, and grow as individuals.

Having spent most of my career in QA/QE, I’ve developed a unique perspective to see things from many facet. I love finding new ways to enhance processes and approaches. Especially in Quality Practice, where there’s no one-size-fits-all solution. It’s all about experimenting and keeping the vision in sight.

I’m an open book. My facial expressions often give away my feelings, and I tend to share information openly to help others succeed. I dislike vague or indirect communication and expect the same from others. There are better ways to use our limited energy during the day. If we can’t have open, honest conversations, we need to work on our trust. I believe in providing clarity, trusting my team, and supporting them to achieve their goals.

Outside of work, I love spending time with my young boy exploring the outdoors of Auckland. You will find me sipping my bubble tea and drinking all the trouble away.